We make small businesses look like client experience superheroes.

Unlock the power of gratitude and appreciation to generate referrals, repeat business and customer reviews.

The Gratitude Company for Small Business

Relationship Marketing & Appreciation Programs to:

Stay Top of Mind

Generate Referrals & Repeat Business

Reduce Customer Acquisition Costs

Increase Closing Rates

Increase Client Lifetime Value

Make More Profit

Capture + Market Five Star Customer Reviews

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CLICK BELOW TO WATCH FIRST!

clifton muckenfuss, chief happiness officer

“Merely satisfying customers leaves a business vulnerable to those who are intent on pleasing them, thrilling them, knocking their socks off and delivering Exceptional Client Experiences.”

Gratitude Is Your Business Superpower

In a world filled with impersonal marketing, cold transactions and a culture of get results at all costs, businesses that make their customers and employees feel valued stand out from the crowd. At Building Raving Fans, we help small businesses create lasting connections with their clients and employees through our tailored client appreciation and employee recognition programs.

By expressing gratitude, you’ll not only foster loyalty but also see measurable business results, including more referrals, repeat business, and five-star reviews. Our done-for-you programs help you reduce customer acquisition costs and increase profitability, while also lowering employee turnover through appreciation-focused initiatives.

A company's long term success is directly tied to the relationships it creates and nurtures - not only with its clients, but also its employees.

Gifting is a thoughtful way to show your most valuable assets that you genuinely appreciate them.

From promoting your brand and building client loyalty to creating a culture of excellence, sending thoughtful, practical and heartfelt surprise and delight gifts creates brand ambassadors...RAVING FANS!

The best part, "we do the work, you take the credit!"

Get started by booking a strategy call today.

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WHAT WE DO

Automated Client Appreciation Programs
Keep your business top of mind with thoughtful "surprise and delight" gifts sent at just the right time. Whether it's a thank-you gift after a big project, a milestone gift for loyal clients or periodic gifts to stay Top of Mind, we help you strengthen relationships with every touchpoint.

Long-Term Nurture Campaigns
Relationships take time and let's face it, your customers forget about you without frequent contact. Our automated nurture campaigns help you stay connected over the long haul. From promotional emails to newsletters and referral programs, our system ensures your customers are consistently reminded of your value.

Employee Appreciation Programs
Show your team how much they’re valued with personalized recognition and appreciation campaigns that improve morale, reduce turnover, and increase productivity. From onboarding and welcome packages to celebrating birthdays, anniversaries and other milestones, we will help you foster a culture of excellence.

Handwritten Mail

Our 5x7 folded handwritten cards offer a personal, heartfelt way to express gratitude, setting you apart from competitors who rely solely on emails or texts. Choose from 12+ handwriting styles and custom each card to fit your needs.

Raving Fans Reviews
Collect, reply to and promote customer reviews effortlessly. Our exclusive NFC tap / scan to review cards and platform integrates seamlessly into your workflow, helping you generate more 5-star reviews that boost your reputation and attract new business.

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Relationship Marketing Outperforms Traditional Advertising

Paid Ads: The cost of paid ads is steadily increasing making it harder for small businesses to compete with large brands. Paid ads are attracting less educated buyers meaning extended sales cycles and lower conversion rates.

Paid Ads: Prospects on average need to be exposed to or have many interactions (sometimes up to 27 times) with a company to establish trust. Paid ads, therefore, offer diminishing returns and rarely build lasting customer loyalty.

Television & Radio: High cost and low ROI, particularly for small businesses, television and radio advertising is a long term branding strategy, not necessarily designed to get prospects to buy now.

Direct Mail: Often viewed and treated as junk, direct mail has an average response rate of just 2-5%, whereas personalized gifting campaigns and handwritten notes foster much stronger emotional responses.

⭐ Relationship Marketing ⭐

Builds trust, fosters emotional connections, and generates up to 4x more referrals than traditional marketing channels.

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CUSTOMERS FOR LIFE SOLUTIONS

Invest in and elevate your Relationship Marketing strategy by turning thoughtful gifts and frequent touch points into pathways for referrals and new business opportunities.

We have customized programs for all budgets, because we believe small business should be able to grow without depending on expensive paid ads and marketing agencies.

Come discover the art of creating lasting impressions that spark connections and Create Customers for Life.

Super Simple 3 Step Process

Book Strategy Call

We will review your existing client experience and discuss ways our solutions fill "gaps" in your process.

Select Programs

We will review our programs, what's included, as well as, pricing and implementation. You then decide who you want to reward.

Onboarding

We will schedule an onboarding call to collect your assets (logos, headshots, etc.), as well as, discuss your ongoing activation protocol, CRM integration, etc.