Why we exist?

“It feels great to make others feel good.”

At Building Raving Fans we help your business do that, as a ghost in the background.

Our Mission

At Building Raving Fans, our mission is to help small businesses express genuine gratitude and appreciation to their customers in a way that makes them feel special, respected, and cared for.

Through our unique Surprise & Delight gifting programs, autonomous handwritten cards, and creative campaigns, we enable businesses to create remarkable experiences that leave lasting impressions, encouraging passionate referrals and repeat business.

We believe in the power of making others feel great, knowing that when customers feel valued, they naturally share their joy with others.

Our mission revolves around the emotional impact of your service—the unforgettable experience that compels your customers to share their experiences with their friends, family, neighbors, co-workers...and come back to your business time and time again; all because of the way you make them feel!

They don't just return; they become advocates for your brand, driven by the exceptional treatment they've received.

Our Vision

Our vision is to create a world where businesses consistently prioritize gratitude and customer care, resulting in a ripple effect of appreciation and loyalty that transforms everyday transactions into meaningful relationships.

We aspire to be the invisible force behind businesses that thrive on passionate referrals and repeat business, empowering them to create unforgettable experiences that turn clients and employees into lifelong advocates—Raving Fans.

Our Values

What does it mean to be GREAT?

GIVE - Give more than we receive. Give with the mindset to "serve" first without expectation. Put others first.
RESPECT - Respect is given, always. Respect ourselves (time, health, development), clients, strategic partners.
EXECUTE - We don't talk about it, we do it. Procrastination is unacceptable. Try new ideas and take initiative.
ATTENTION TO DETAIL - The smallest details make the biggest impact and best impression. Details reflect excellence.
TRUST - All things are done with integrity. Always do what's right even if it means not making a sale.

Do you align with the Building Raving Fans mission, vision and values? If yes, we'd love to connect with you to show you how we transform your regular clients and team members into Raving Fans. Click the Book Strategy Call button now.

If not, that's ok too, we're glad you stopped by; maybe you saw something that changed the way you look at gratitude and client appreciation, in which case, that's a win for you (and us)!

Join us in our mission to create not just customers, but enthusiastic fans for life.