Transforming Your Client Relationships Step-by-Step

Our Proven Process

At Building Raving Fans, we believe in a systematic approach that ensures every aspect of your client relationship and referral strategy is tailored to your business needs and growth objectives.

Our four-step process is designed to integrate seamlessly with your operations, enhancing customer satisfaction and loyalty.

Transforming Your Client Relationships Step-by-Step





Step 1: Discovery

Understanding Your Business and Setting Goals

Our journey begins with a thorough discovery phase where we dive deep into your current relationship and referral marketing strategies; what are you doing to express gratitude and since appreciation?

Learn About Your Business:

We explore your existing client experience strategies, what has worked, and what hasn’t. This helps us understand your business model and client interaction dynamics.

Learn About Us:

We introduce you to our suite of services, showing how they can enhance client experiences, drive referrals, generate repeat business, and accumulate positive reviews.

Set Clear Goals:

Together we will determine what the primary goals and objectives of implementing a holistic relationship marketing strategy.

STEP 2: Solutions

Tailoring the Right Solution

for Your Needs

In the second step, we walk you through each of our services, explaining the benefits and how each component of our program works. We will make recommendations that align with your goals.

Discuss Pricing and Budgeting

Transparency is key, so we discuss pricing up front, so there's no surprises. We will walk through potential returns on investment and show you how to budget our strategies into your pricing model.

STEP 3: Decide

Making an Informed Choice

With a clear understanding of how our services can meet your goals and objectives, you’re now ready to make an informed decision:

Choose the Right Program:

Based on your specific business and growth goals, select the program or combination of programs that make the most sense for you.

Client Activation:

Decide how many clients you want to enroll in the Customers for Life Programs to start transforming your client relationships immediately.

STEP 4: Execute

Seamless Implementation

and Onboarding

The final step involves setting everything up to launch your customized program:

Account Set Up

We handle all the details of setting up your account.

Prepare Your Materials

From graphics to digital assets and messaging, we prepare all the necessary materials tailored to your branding to generate the best emotional response from your customers.


We guide you through every step of the onboarding process, ensuring you and your team are comfortable and fully prepared to utilize our systems.

With Building Raving Fans, you’re not just implementing a service; you’re adopting a strategy that grows with your business.

Ready to start the journey? Book your strategy call today to begin with the Discovery step and build stronger, more profitable client relationships.

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